Your Questions Answered

The Workout

  • 01

    How long will class be?

    Each class is 50 minutes. 

  • 02

    Are classes suitable for all fitness levels?

    YES! Whether you’re a first-timer or a workout veteran, we have something for you and our instructors are happy to provide workout modifications for your experience and comfort level. 

  • 03

    How long can I stay in the studio afterwards to stretch? 

    We allow our members another 10 mins after class to stretch and socialize.

  • 04

    What should I wear?

    We suggest wearing comfy, athletic performance clothes that allow you to break a sweat. 

  • 05

    What should I bring?

    A water bottle, indoor athletic shoes and a positive attitude… but we can help you with the latter if it’s just not happening. 

  • 06

    Do you provide water bottles and towels? 

    Yes, we have cold filtered water available and water bottles for purchase in the lobby. Complimentary sweat towels are also provided. 

  • 07

    Who do I contact if I have feedback (suggestions, great service, etc)? 

    We love feedback because it makes us better serve our members! Please feel free to contact us at at any time.

  • 08

    Is the workout safe for women that are pregnant / postpartum? 

    Yes, exercise can be very beneficial for women both physically and mentally pre/post pregnancy. That being said, due to the higher intensity of our classes, we always recommend that you always get medical clearance from your doctor no matter where you are along your pregnancy journey.

  • 09

    What types of fitness classes does Kommunity offer?

    Kommunity offers high energy classes that feature HIIT (high intensity interval training), cardio, and strength. Our circuit classes take the best aspects of the entertainment world and bring it into 50 minutes and 360 degrees of exhilaration and fun.

  • 010

    Are there any bootcamp classes available at Kommunity?

    Kommunity offers dynamic circuit classes. Each session is designed not just as a workout but as a social and motivational experience. Led by high-energy instructors, these classes feature carefully curated music to keep you energized, motivated and having a great time. The group setting fosters a sense of community , encouraging you to push your limits alongside others. These classes embody the essence of a supportive and lively fitness community, making each workout both effective and enjoyable.We have decades of experience and passion for sport, fitness and health. We are totally committed to the highest level of safe, science-backed training and fitness programming that will support our clients’ diverse needs and wants.

  • 011

    Does Kommunity provide personal training services?

    Every Kommunity class includes on screen instruction for each individual station in the circuit as well as an in-studio instructor who helps guide you and correct your form if required. They are also there to provide positive reinforcement and the encouragement you need to keep going. This sounds better than personal training to us!

  • 012

    What makes Kommunity one of the best gyms in Vancouver?

    We don’t cut corners. We treat workout design and delivery as we have always done with elite athletes because we take all people’s health and progress seriously. Kommunity isn’t based on fitness fads; our concept will always be grounded in the most effective training made fun for everyone.

  • 013

    How do I sign up for workout classes at Kommunity?

    Head over to the memberships tab and grab your membership or class pack. Once you have your classes ready, schedule your first class under the schedule tab.

  • 014

    What gym memberships does Kommunity offer?

    Kommunity offers monthly memberships in 4, 8, and 12 classes per month bundles. There is also an unlimited class pass. If you're not ready to sign up monthly you can purchase class packs.

  • 015

    Does Kommunity have group fitness classes?

    Yes, Kommunity offers a variety of group fitness classes. These classes are designed to be high-energy and socially engaging, making workouts both fun and effective. The group setting encourages camaraderie and motivation among members, enhancing your fitness experience.

  • 016

    Can I find fitness classes for beginners at Kommunity?

    Yes, Kommunity welcomes beginners with open arms. The gym offers fitness classes that are suitable for all levels, including beginners. These classes are designed to be engaging and accessible, ensuring a comfortable and supportive environment for those new to fitness. Whether you're just starting your fitness journey or looking to ease back into a workout routine, Kommunity has options that cater to you.

Buying Memberships + Packages

  • 01

    What is the best way to manage my account, book classes, and memberships? 

  • 02

    What options do I have for buying classes?

    We offer various options depending on your commitment level: monthly memberships, class packages or drop in. The more you commit, the more you save and the better results you get.

  • 03

    Can I book a class for a buddy under my account? 

    Yes, of course you can! We love buddies and know it’s so much more fun to workout with them! 

  • 04

    What is your cancellation and refund policy? 

    Class cancellations are allowed up to 12 hrs in advance. Late cancellations (inside 12 hrs will incur a $15 late cancel charge) and a no-show is $25. No refunds. Membership cancellations must provide 1 day notice from renewal date. Unused merchandise will be accepted for a full refund within 7 days of purchase. After 7 days, a store credit will be issued for up to 30 days. No returns will be provided without a receipt.

  • 05

    Do you offer corporate discount or group booking programs?

    Email us at, we’d love to chat! 

  • 06

    Who do I contact if I have billing questions? 

    Our wonderful front desk team would be more than happy to assist you with any questions. You can also email us at

  • 07

    Do my classes roll over if I don’t use them at the end of my membership cycle?

    No. Any unused classes will not roll over to the next membership cycle. So, make sure to use them in the allotted time frame!